The first hours shape total impact. Knowing who to call and what to do removes delay and confusion.
Incident Response Retainers
Overview
When a breach hits, relationships and readiness decide outcomes.
We give you named responders, clear SLAs, and options that fit your maturity. You get calm, fast action when it counts.
Why it matters
Features
What we do
Choose Reactive for rapid access with light onboarding. Choose Proactive for deeper onboarding, hardening advice, and better day rates. Both options include a 24/7 hotline and defined response targets.
How it works
We agree contacts, tools, and access. We run a short exercise and quarterly check‑ins. We keep playbooks and details current.
What you get
You have named leads who know your estate. You receive runbooks, SLAs, and reporting for leadership. You get priority access to DFIR specialists.
What we do
Choose Reactive for rapid access with light onboarding. Choose Proactive for deeper onboarding, hardening advice, and better day rates. Both options include a 24/7 hotline and defined response targets.
How it works
We agree contacts, tools, and access. We run a short exercise and quarterly check‑ins. We keep playbooks and details current.
What you get
You have named leads who know your estate. You receive runbooks, SLAs, and reporting for leadership. You get priority access to DFIR specialists.
Outcomes
Containment becomes faster.
Downtime reduces.
Stress on internal teams falls.
FAQs
What SLAs do you offer?
We agree response times by severity and publish them in the contract.
Can we roll over unused hours?
Yes, within the contract year.
Outcomes
Containment becomes faster.
Downtime reduces.
Stress on internal teams falls.
FAQs
What SLAs do you offer?
We agree response times by severity and publish them in the contract.
Can we roll over unused hours?
Yes, within the contract year.
Why JUMPSEC?
Certifications and Accreditations
We’re a member of and regular contributor to the CREST community. Our consultants hold a range of certifications including CREST, the NCSC and more across different specialisms, demonstrating their commitment to quality service delivery.
Why JUMPSEC?
Certifications and Accreditations
We’re a member of and regular contributor to the CREST community. Our consultants hold a range of certifications including CREST, the NCSC and more across different specialisms, demonstrating their commitment to quality service delivery.
