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Project Delivery Coordinator

Maternity Cover | Temporary

Possibility of becoming a permanent employee

Become part of our dynamic team.

Maternity cover role

At JUMPSEC, we are a leading provider of innovative cyber security solutions and services. We are dedicated to delivering outstanding results for our clients and helping them navigate the ever-changing cyber landscape. As a dynamic and fast-growing company, we offer excellent career opportunities and a supportive work environment that fosters creativity, collaboration, and personal growth.

As a Project Delivery Coordinator at JUMPSEC, you will be pivotal in ensuring that our cybersecurity services are delivered efficiently and effectively.
Your role will focus on covering for the Delivery Manager, while on maternity leave. Activities will include, but not be limited to, managing project schedules, coordinating with both clients and internal teams, and ensuring that all project delivery processes are aligned with our company's standards and client expectations. Your success will directly contribute to the satisfaction of our clients and the overall success of our projects.

Key Responsibilities:

  • Coordinate the delivery of projects among 4 key capabilities to increase effectiveness and efficiency.
  • Act as a point of contact for clients and maintain strong, professional relationships while addressing their needs and concerns.
  • Manage and update project schedules, deadlines, and deliverables using project management tools to ensure timely completion and delivery.
  • Oversee the coordination and administration of all aspects of an ongoing program including planning, organizing, staffing (capacity and utilization) and leading activities.
  • Collaborate with sales, contractors, consultants and technical teams to ensure that services are delivered according to the agreed-upon timeline and quality standards.
  • Prepare and maintain project documentation.
  • Monitor and report on the progress of projects to stakeholders. Escalate and communicate risks and issues where needed.
  • Identify opportunities for improvement in service delivery and contribute to the development of best practices.
  • Assist in the resolution of service delivery issues and handle client escalations effectively.

How to apply

If you are interested in applying for this role, please provide a short cover letter outlining your experience and why you would be a good fit for JUMPSEC to [email protected]. Please quote reference JSPRD2024 in the subject line.

For more information on who we are what we do, please visit www.jumpsec.com.

Whilst we do our utmost to reply to each candidate, we are sometimes inundated with applications, and this can lead to slight delays in replies. If you do not hear back from us within 20 working days, please consider yourself unsuccessful and we thank you for your time and effort in applying for this role.

Skills Required:

  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking skills.
  • Ability to work under pressure.
  • Motivated Team player
  • Adaptability
  • Empathy
  • Time management

Desirable Skills:

  • Proven experience in service delivery coordination, project management, or a similar role, preferably in the IT or cybersecurity industry.
  • Experience with project management software.
  • Knowledge of cybersecurity principles and IT practices preferred.

Benefits:

  • A competitive salary £26 – £38k depending upon experience
  • 25 days annual leave, including your birthday off work
  • 4 paid days for charity or community work
  • Flexible  hybrid working
  • 24/7 access to our Employee Assistance Plan (EAP)
  • A healthy work-life balance
  • Earn up to £2000 in our recruitment referral scheme
  • Company pension & free investment advice
  • Supportive and inclusive company culture that values diversity and encourages new ideas and perspectives.

At JUMPSEC, we believe that great people drive our success, and we embrace diversity and inclusion as integral parts of our company culture. We welcome individuals from all backgrounds, ethnicities, cultures, and genders. Diverse perspectives and ideas contribute to the uniqueness of our brand and enable the creative problem-solving that our clients value. Join us on our mission to create a safer digital world!

Achieve the cyber security outcomes you need.

We work to enable effective cyber security for our clients; helping them to future proof their cyber defences and realise genuine improvement over time.